Frequently Asked Questions

Usage Guidelines

General Questions

  1. How do I get an LDSMail Account?
  2. How do I change my password?
  3. I have lost or forgotten my password. How do I recover my password?
  4. How can I keep my account secure?

Technical Support

  1. How do I get help accessing the email system?
  2. I have a problem with my email, how do I get help using my new account?
  3. How do I configure my email client for LDSMail? (Outlook, Outlook Express, Apple Mail, Thunderbird)
  4. Can I use Google Apps Sync for Microsoft Outlook?
  5. Can I use a mobile device or smart phone with my new LDSMail account?
  6. What email features are available in LDSMail?
  7. Does LDSMail have a calendar feature?
  8. What are LDSMail groups and how can I use the groups feature?
  9. Where can I learn more about the features in LDSMail?